IT & NETWORK SUPPORT

Connect Tel provide complete end to end management of your communication & IT services & infrastructure.

Connect Tel Managed Service Agreements provide cost effective IT management for our customers who choose the level of service they want.  Some customers want to completely outsource the IT while others select to manage certain aspects of IT Network and Infrastructure while relying on Connect Tel to support their critical requirements.

Connect Tel Managed Service Agreements focus on pro-active maintenance rather than the traditional break-fix model of waiting until something goes wrong. Taking this approach avoids downtime but also greatly improves productivity in your business.

Whatever your requirements we can tailor a package to suit your business including;

  • 24 hour support
  • Remote Backup
  • Virtual Data Centre hosting
  • Proactive Monitoring
  • Server Maintenance & Upgrades
  • Switch Maintenance & Upgrades
  • Guaranteed Service Level Agreements (SLA)
  • Fixed Monthly Rates or Fee for Service
  • Computer Repairs & Upgrades
  • AntiVirus & Spam Management
  • Managed routers & firewalls