PHONE SYSTEM SUPPORT & MAINTENANCE

Connect Tel provides skilled support for our hosted & on-premise Unified Communication solutions.

With one phone call our friendly help desk will advise what the best course of action is and with our highly experienced team of Telecommunications & Network Engineers we provide fast & efficient service to ensure your issue no matter how small or complex is resolved quickly & cost effectively.

Connect Tel offers the following Support & Maintenance services;

  • Maintenance Agreements covering all phone system parts, software & labour
  • 24 x 7 Nation Wide service
  • Service Level Agreements (SLA’s)
  • Preventative maintenance
  • Adds, Moves and Changes
  • Critical Spares for all systems we supply
  • Office Relocations

Connect Tel support & maintain the following PABX, Telephone Systems & Unified Communication Solutions;

  • Mitel vMCD (Virtualised Cloud Solutions)
  • Mitel 3300 MCD
  • Mitel 5000 & MiVoice Office 250
  • LG iPECS50, 100, 300 & 600 & EMG80
  • Ericsson BP50, BP250