vPBX Softphone End-User License Agreement
2nd October, 2020
This is a legal agreement (“the Agreement”) between you and Connect Tel Pty Ltd (“ConnectTel”). This Agreement pertains to your use of the ConnectTel software, technology, programs, documentation and updates which are provided to you by ConnectTel (collectively, “the Software”). Please carefully read the terms and conditions below. If you do not agree to the terms of this Agreement, DO NOT accept the Agreement. By accepting the Agreement, you are consenting to, and agreeing to be bound by, the terms of this Agreement.
This is a softphone application and not a voice service. A SIP server or subscription with a SIP-based VoIP provider is required to make calls.*
Free or Trial Software. Free or Trial Software is provided for demonstration or evaluation purposes only and is not for resale, unless you have another agreement with ConnectTel expressly entitling you to do so.
IMPORTANT: EMERGENCY CALLS
YOU EXPRESSLY ACKNOWLEDGE THAT THE SOFTWARE, WHETHER FOR MOBILE OR FIXED DEVICES, IS NOT INTENDED, DESIGNED OR FIT FOR PLACING, CARRYING OR SUPPORTING ANY CALL TO ANY EMERGENCY SERVICE OR ANY CALL FOR THE PURPOSE OF OBTAINING ASSISTANCE, HELP OR AID IN THE EVENT OF AN EMERGENCY.CONNECTTEL’S MOBILE SOFTWARE PRODUCTS MAY PROVIDE HANDLING DESIGNED TO REDIRECT EMERGENCY CALLS TO THE NATIVE CELLULAR DIALER WHEN POSSIBLE ON A REASONABLE COMMERCIAL EFFORTS BASIS, HOWEVER THIS FUNCTIONALITY IS ALSO DEPENDENT ON THE OPERATING SYSTEM OF THE MOBILE PHONE WHICH IS OUTSIDE OF OUR CONTROL AND SUBJECT TO CHANGE AT ANY TIME. NEITHER CONNECTTEL NOR ANY OF ITS AFFILIATES, SUBSIDIARIES, PARENT COMPANIES, AGENTS, PARTNERS, OR EMPLOYEES ARE OR WILL BE LIABLE TO YOU OR ANY THIRD PARTY IN ANY RESPECT FOR ANY COSTS OR DAMAGES ARISING EITHER DIRECTLY OR INDIRECTLY FROM THE USE OF THE SOFTWARE FOR EMERGENCY CALLS, INCLUDING CALLS TO EMERGENCY SERVICES AND CALLS FOR THE PURPOSE OF OBTAINING ASSISTANCE, HELP OR AID IN THE EVENT OF ANY EMERGENCY.
IMPORTANT: VOIP OVER MOBILE/CELLULAR DATA NOTICE
Some mobile network operators may prohibit or restrict the use of VoIP functionality over their network and may also impose additional fees, or other charges in connection with VoIP. You agree to learn and abide by your cellular carrier’s network restrictions. ConnectTel will not be held liable for any charges, fees or liability imposed by your carrier for use of VoIP over mobile/cellular data.
Recording of Calls. If your Software includes the capability to record telephone conversations, please ensure that you abide by the laws in your jurisdiction regarding the recording of calls, including notifying the counterparty of such recording where required.
Installation, License Use and Reservation of Rights
Subject to payment of all applicable fees, taxes, duties and charges, this Agreement grants you a non-exclusive, non-transferable, non-sublicensable right to install, use, access, display and run the Software on a single computer, such as a workstation, terminal, or on a tablet, or smartphone, or other device (“Device”) or otherwise on as many Devices as your supplemental license agreement with ConnectTel allows for. ConnectTel reserves all rights in the Software not expressly granted herein, including without limitation ownership and proprietary rights.
Confidentiality and License Restrictions
You acknowledge and agree that the Software contains proprietary and confidential information of ConnectTel and its third party suppliers, and agree to keep such information confidential. You shall maintain all copyright and other proprietary notices and legends placed on the Software by ConnectTel. You may not reproduce or distribute the Software for any purpose whatsoever. Without limiting the foregoing, you may not copy or upload the Software or any part thereof to any server or location for reproduction or distribution. You may not reverse engineer, decompile, disassemble, translate, reconstruct, transform or extract the Software or any portion of the Software. You may not publish the Software or any License numbers. Therestrictions contained herein apply equally to any updates to the Software that you may obtain.
Disclaimer of Warranties
ALL FREE OR TRIAL SOFTWARE PROVIDED BY CONNECTTEL IS PROVIDED “AS IS.” ALL ROYALTY OR FEE BEARING SOFTWARE AS ORIGINALLY DELIVERED IS WARRANTED TO FUNCTION SUBSTANTIALLY IN ACCORDANCE WITH ITS DOCUMENTATION FOR A PERIOD OF 30 DAYS FROM THE DATE OF SHIPMENT TO YOU, UNLESS STATED OTHERWISE IN A SUPPLEMENTARY LICENSE AGREEMENT WITH CONNECTTEL. CONNECTTEL’S SOLE LIABILITY AND YOUR SOLE REMEDY FOR A BREACH OF THIS WARRANTY SHALL BE CONNECTTEL’S GOOD FAITH EFFORT TO RECTIFY SUCH NONCONFORMITY. CONNECTTEL AND ITS AFFILIATES, SUBSIDIARIES, PARENT COMPANIES, AGENTS, PARTNERS, AND EMPLOYEES MAKE NO
REPRESENTATION, WARRANTY OR CONDITION TO YOU OR ANY OTHER PERSON OR ENTITY, WHETHER EXPRESS, IMPLIED, OR STATUTORY, AS TO ANY OF THE FOLLOWING:
- THE DESCRIPTION, QUALITY, NON-INFRINGEMENT, MERCHANTABILITY, COMPLETENESS, OR FITNESS FOR ANY PARTICULAR USE OR PURPOSE OF THE SOFTWARE, OR TITLE TO THE SOFTWARE;
- THE CONDITION OF THE SOFTWARE AS FREE FROM ANY VIRUS OR OTHER CODE THAT IS CONTAMINATING, MALICIOUS OR DESTRUCTIVE BY NATURE;
- THE CONDITION OF THE SOFTWARE AS ERROR FREE OR CAPABLE OF OPERATING WITHOUT PACKET LOSS OR INTERRUPTION;
- THE RELIABILITY OR QUALITY OF ANY CONNECTION TO OR ANY TRANSMISSION OVER THE INTERNET OR OTHER DATA COMMUNICATION PATH;
- THE QUALITY OF CALLS PLACED, CARRIED OR SUPPORTED BY THE SOFTWARE.
Limitation of Liability
IN NO EVENT SHALL CONNECTTEL, ITS AFFILIATES, SUBSIDIARIES, PARENT COMPANIES, AGENTS, PARTNERS, OR EMPLOYEES BE LIABLE TO YOU OR ANY THIRD PARTY IN ANY RESPECT FOR ANY COSTS OR DAMAGES ARISING EITHER DIRECTLY OR INDIRECTLY FROM THE USE OF THE SOFTWARE INCLUDING WITHOUT LIMITATION ANY ACTUAL, INCIDENTAL, CONSEQUENTIAL, EXEMPLARY, PUNITIVE, RELIANCE OR SPECIAL DAMAGES, OR FOR ANY LOSS OF REVENUE, PROFITS, USE, DATA, GOODWILL OR BUSINESS OPPORTUNITIES OF ANY KIND OR NATURE WHATSOEVER, ARISING IN ANY MANNER FROM ANY CAUSE OF ACTION OR CLAIM RELATING TO THIS AGREEMENT
OR TO THE SOFTWARE OR TO THE USE OR INSTALLATION OF THE SOFTWARE. THIS LIMITATION OF LIABILITY APPLIES EQUALLY TO ANY THIRD PARTIES WITH WHOM CONNECTTEL ENTERS INTO A BINDING AGREEMENT TO MARKET, DISPLAY AND/OR DISTRIBUTE THE SOFTWARE TO END USERS AND SUCH THIRD PARTIES SHALL NOT BE LIABLE TO YOU OR ANY OTHER THIRD PARTY FOR ANY OF THE DAMAGES SET FORTH ABOVE. SHOULD A COURT OF COMPETENT JURISDICTION ELECT TO HOLDCONNECTTEL RESPONSIBLE FOR DAMAGES DESPITE THE LIMITATION OF LIABILITY SPECIFIED ABOVE, THE PARTIES AGREE THAT, IN NO EVENT SHALL THE TOTAL COLLECTIVE LIABILITY OF CONNECTTEL FOR ALL CLAIMS UNDER THIS AGREEMENT EXCEED THE TOTAL AMOUNT PAID BY YOU TO CONNECTTEL.
High Risk Use
You acknowledge that the Software is not designed, manufactured, or intended for use in hazardous environments requiring fail-safe performance where the failure of the software could lead directly to death, personal injury, or significant physical or environmental damage (“High Risk Activities”). USE OF THE SOFTWARE IN HIGH RISK ACTIVITIES IS NOT AUTHORIZED.
You therefore agree that the use of the Software products for any High Risk Activity, without the prior express written consent of ConnectTel, shall be at your sole risk. You further agree to defend and hold ConnectTel harmless from any claim for loss, costs, damage, expense or other liabilities which may arise out of or in connection with the use, sale, license or other distribution of the Software for, or in connection with, High Risk Activities.
You agree to indemnify and hold ConnectTel, its affiliates, subsidiaries, parent companies, agents, partners, officers, directors, employees, shareholders, licensors, suppliers, and any third party distributors harmless from and against any and all damages, losses, costs including attorney fees and expenses resulting from any violation by you of this Agreement or asserted by any third party due to or arising out of your use of or conduct with respect to the Software.
Modifications of the Software
ConnectTel reserves the right to modify the Software at its sole discretion, without notice. ConnectTel’s right to modify the Software applies to all aspects of the Software.
Intellectual Property Rights and Third Party Materials
All service marks, logos, trade names, trade dress, and trademarks of ConnectTel and vPBX (collectively “Marks”) incorporated into the Software are the exclusive property of ConnectTel and nothing in this Agreement shall grant you a license to use such Marks. All intellectual property rights in the Software, including without limitation all computer code, audio, graphics, multimedia, images, sounds, and text incorporated into the Software, are owned exclusively by ConnectTel and are protected by Australian copyright laws and international copyright treaty provisions. Any unauthorized use or appropriation of the intellectual property embodied in or incorporated into the Software is expressly prohibited by law and may result in severe civil and criminal penalties. Additionally, other marks that appear on ConnectTel’s web sites may belong to third parties that are not affiliated with ConnectTel. Links available on the web site may enable you to leave the ConnectTel site. ConnectTel does not control or endorse the content of third party web sites. The linked sites are not under the control of ConnectTel, and ConnectTel is not responsible for the contents of any linked site or any link contained in a linked site, or any changes or updates to such sites. You are responsible for taking all precautions to ensure that whatever page, program or download links you follow, whether on ConnectTel’s web sites or the sites of third parties, are free of viruses, worms, Trojan horses, and other items of a contaminating, malicious or destructive nature.
Governing Law and Forum
This Agreement, its validity, construction, effect and enforcement, and the relationship between ConnectTel and you shall be governed in accordance with the laws of the State of Victoria and the applicable federal laws of Australia. Any dispute between you and ConnectTel regarding this Agreement will be subject to the exclusive jurisdiction of the state and federal courts in the State of Victoria, Australia. You agree to submit to exclusive jurisdiction in the State of Victoria, and you expressly waive all defenses to jurisdiction. The application of 1980 United Nations Convention on Contracts for the International Sale of Goods is expressly excluded.
If any provision of this Agreement is held fully or partially invalid or unenforceable for any reason whatsoever, or adjudged to violate any applicable law, this Agreement is to be considered divisible as to such provision and such provision, to the extent that it is invalid or unenforceable, is to be deemed deleted from this Agreement, and the remainder of this Agreement shall be valid and binding as if such provision were not included herein. If any provision or part thereof of this Agreement is stricken in accordance with the provisions of this section, then this stricken provision shall be replaced, to the extent possible, with a legal, enforceable, and valid provision that is as similar in tenor to the stricken provision as is legally possible.
ConnectTel’s failure to insist upon or enforce strict performance of or strict compliance with any provision of this Agreement shall not be construed as a waiver of any provision or right. Neither the course of conduct between the parties nor trade practice shall act to modify any provision of this Agreement.
Assignment of Rights
ConnectTel may assign its rights and duties under this Agreement to any party at any time without notice to you.
Modifications of Agreement
For free or trial Software, ConnectTel reserves the right to terminate this Agreement and your use of the Software at any time and for any reason or no reason at all. For royalty or fee bearing Software, ConnectTel may terminate this Agreement: (a) upon notice to you if any amount payable to ConnectTel is not paid within thirty (30) days of the date on which payment is due; (b) if you become bankrupt, make an assignment for the benefit of your creditors, or if your assets vest or become subject to the rights of any trustee, receiver or other administrator; (c) if bankruptcy, reorganisation or insolvency proceedings are instituted against you and not dismissed within 15 days; or (d) if you breach any provision of this Agreement and such breach is not rectified within 15 days of receipt of notice of the breach from ConnectTel. Upon termination of this Agreement, you shall return or destroy all copies of the Software.
All of your obligations arising prior to termination, and those obligations relating to confidentiality and non-use, shall survive termination.
You may terminate this Agreement at any time by ceasing to use the Software. The provisions contained herein shall survive termination of this Agreement. Any ConnectTel services that you may be subscribed to shall be under their own terms and conditions.